LOST POWER?We Repair Damaged Private Power Poles &
Restore Your Power Fast.
Our Level 2 ASP electricians repair storm damage, fallen private poles, overhead service lines and emergency electrical faults across NSW.
NOT SURE WHO'S RESPONSIBLE? Call us first.
We'll quickly determine whether the fault is your private power pole, overhead service line or something that needs to be referred to your electricity distributor.
DO NOT APPROACH FALLEN POWER LINES.
Stay well clear and keep others away.
If there is immediate danger contact Emergency Services immediately.
IS THIS YOUR SITUATION?
Storm Damage
Power Pole Damage
Emergency Electrical Faults
Need Emergency Help Now?
Our emergency crews are ready to dispatch immediately to make your site safe and restore your power.
0466 125 125HERE'S WHAT HAPPENS WHEN YOU CALL
From the moment you contact us, our emergency response team follows a proven process to restore your power as safely and quickly as possible.
CALL 0466 125 125
Speak directly with our emergency dispatcher who will assess your situation immediately.
EMERGENCY ASSESSMENT
We identify the fault, determine the safest response and organise the required equipment.
CREW DISPATCHED
The closest available Level 2 emergency crew is dispatched to your property.
SITE MADE SAFE
Our team secures the damaged installation and isolates any immediate hazards before commencing repairs.
REPAIRS COMPLETED
We repair or replace damaged private power poles, overhead service lines or associated infrastructure.
POWER RESTORED
The installation is tested, energised and safely returned to service.
READY TO GET YOUR POWER BACK?
Our emergency dispatch team is available 24 hours a day to respond to storm damage, private power pole failures and emergency overhead service line repairs.
HOW WE RESTORE YOUR POWER
Our emergency Level 2 response crews have the people, equipment and experience to safely restore power after storms, fallen trees, damaged private power poles and electrical emergencies.
PRIVATE POWER POLE REPLACEMENT
We safely remove damaged timber or steel private power poles and replace them with compliant new infrastructure to restore your power.
OVERHEAD LINE REPAIRS
Emergency repairs to damaged overhead service lines, consumer mains and storm damaged electrical connections.
DEFECT NOTICE RECTIFICATION
Fast repairs for damaged, leaning or non-compliant private power poles with all required compliance documentation.
STORM DAMAGE MAKE SAFE
Immediate emergency make-safe works after storms, fallen trees and damaged electrical infrastructure to reduce risk and restore safety.
TEMPORARY POWER SOLUTIONS
Where appropriate, temporary power solutions help minimise disruption while permanent repairs are completed.
INSURANCE CLAIM ASSISTANCE
We provide reports, photographs, quotations and supporting documentation to help homeowners with storm damage insurance claims.
NEED EMERGENCY HELP NOW?
Our emergency dispatch team is available 24 hours a day for private power pole failures, storm damage and emergency overhead service repairs across NSW.
Common Emergency Situations
Our Level 2 ASP team responds 24/7 to these critical power pole emergencies across NSW.
Tree on Power Lines
A tree or large branch has fallen onto overhead power lines, creating an immediate electrical hazard. This is one of the most dangerous private power emergencies and requires urgent Level 2 ASP response.
Vehicle Hit Power Pole
A vehicle has struck and damaged a private power pole, potentially causing structural failure, live wire hazards, and immediate power loss. This requires emergency isolation and urgent structural assessment.
Storm Damage to Power Infrastructure
Severe weather has damaged your private power pole, overhead lines, or associated electrical infrastructure. Storm damage can range from minor lean or wire sag to complete pole failure.
No Power After Storm
Your property has lost power following a storm, and the network has been restored but your premises remain without electricity. The fault is likely in your private infrastructure between the pole and your switchboard.
Fallen Consumer Mains
The overhead service cables running from your power pole to your house (consumer mains) have fallen or are hanging dangerously low. This is a Level 2 emergency requiring immediate attention.
Damaged Point of Attachment
The point where your overhead service cables attach to your building is damaged, loose, or has pulled away. This creates both an electrical hazard and a risk of complete service failure.
STORM DAMAGE?
WE'LL HELP WITH YOUR INSURANCE CLAIM.
Storm damage is stressful enough without dealing with insurance paperwork.
Our team can provide the reports, photographs, quotations and compliance documentation needed to support your claim and help make the process as smooth as possible.
- Reports Prepared
- Damage Photographs
- Emergency Quotations
- Compliance Documentation
- Insurance Claim Assistance
Detailed Reports
Comprehensive reports prepared to support your insurance claim.
Damage Photographs
Clear site photographs documenting storm damage before repairs.
Emergency Quotes
Fast quotations for emergency repair works.
Compliance Docs
Level 2 ASP documentation and compliance records where applicable.
Emergency Make Safe
Documentation for emergency make-safe works completed on site.
Claim Assistance
We help explain the repair process and provide supporting documentation for your insurer.
NOT SURE IF YOUR INSURANCE WILL COVER IT? Call us first.
We'll explain the repair process, discuss the documentation we can provide and help you understand the next steps.
TRUSTED BY HOMEOWNERS
ACROSS NSW
Real feedback from homeowners who trusted our emergency response team during storm damage, private power pole failures and emergency power outages.
Power went out during a storm and we had no idea who to call. The dispatcher was incredibly helpful and had a crew on site much faster than we expected. The damaged pole was replaced and our power was restored the same day.
Tree took out our service line and Ausgrid issued a defect notice. Emergency Power Poles were on site within hours. They made the site safe, replaced the line, and managed all the compliance paperwork. Extremely professional.
I called at 2am when a branch snapped our private power pole. They answered immediately, gave me clear safety instructions, and had a crane and cherry picker here by sunrise. You get what you pay for with these guys.
Helped us with the insurance claim completely. The team provided incredibly detailed damage photos and a comprehensive report for our insurer. It made a very stressful situation surprisingly easy to manage.
Outstanding emergency response. We lost all power to the property and the crew arrived with their own replacement poles on the back of the truck. No waiting for subcontractors. Power was back on before dinner.
True Level 2 ASP specialists. You can tell they do this every single day. They worked safely, efficiently, and kept us updated throughout the entire pole replacement process. Would not hesitate to recommend.
READY TO SPEAK WITH OUR TEAM?
Our emergency dispatch team is available 24 hours a day.
READY TO RESPOND.
Unlike many contractors, we own our emergency fleet, heavy machinery and replacement pole stock, allowing us to respond quickly without waiting on third-party equipment.
HEAVY LIFT EQUIPMENT
Purpose-built cranes and elevated work platforms ready for emergency private power pole replacements and storm damage response.
REPLACEMENT POLES IN STOCK
We maintain stock of replacement poles and essential materials to reduce delays and restore power faster.
24/7 EMERGENCY FLEET
Dedicated emergency response vehicles equipped to attend storm damage and power outages across NSW.
NEED EMERGENCY ASSISTANCE?
Our emergency response team is available 24 hours a day to restore power after storm damage, fallen private power poles and overhead service failures.
WHY HOMEOWNERS CHOOSE US
When your power is out, choosing the right emergency response team can make all the difference.
LEVEL 2 ASP SPECIALISTS
Purpose-built emergency infrastructure specialists.
24/7 EMERGENCY RESPONSE
Emergency dispatch available day and night.
PURPOSE-BUILT FLEET
Own cranes, elevated work platforms and emergency vehicles.
REPLACEMENT POLES AVAILABLE
Essential materials ready to reduce delays.
STORM DAMAGE EXPERTS
Experienced in private power pole and overhead service repairs.
INSURANCE CLAIM ASSISTANCE
Reports, photographs and supporting documentation provided.
FULLY LICENSED & INSURED
Professional, compliant and safety focused.
END-TO-END PROJECT MANAGEMENT
From emergency response through to safe power restoration.
WHY NSW HOMEOWNERS TRUST US
When your power goes out, experience, equipment and capability make all the difference.
Emergency Experience
Responding to storm damage, fallen private power poles and emergency power outages across NSW.
Ausgrid & Endeavour Energy Authorised ASP Level 2
Authorised and qualified to carry out critical Level 2 private network infrastructure works.
Purpose-Built Fleet
Own cranes, elevated work platforms and specialist emergency response vehicles.
Replacement Poles Ready
Essential replacement poles and materials available to minimise delays.
Insurance Claim Support
Reports, photographs and supporting documentation for insurance claims.
End-to-End Response
From your first phone call through to safe restoration of power, we manage the complete emergency response.
READY TO RESTORE YOUR POWER?
Our emergency dispatch team is standing by 24 hours a day.
EMERGENCY POWER POLE FAQs
Answers to the questions homeowners ask us most during storm damage and emergency power outages.
If your property has lost power due to storm damage, a fallen private power pole or damaged overhead service lines, call us first. We'll help identify the fault and explain the quickest path to restoring your power.
Our emergency response team operates 24 hours a day. Response times depend on weather conditions, traffic and current demand, but we prioritise emergency power outages and storm damage as quickly as possible.
In most cases, the private power pole located on your property is the homeowner's responsibility. If you're unsure, call us and we'll help determine ownership and explain what happens next.
Yes.
We replace damaged timber and galvanised private power poles, reconnect overhead service lines and safely restore power where required.
Yes.
We regularly respond to storm damage involving fallen trees, damaged overhead service lines, leaning poles and emergency electrical faults across NSW.
Many storm damage repairs may be covered depending on your insurance policy.
We can provide reports, photographs, quotations and supporting documentation to assist with your insurance claim.
Not always.
If you're unsure where the fault is, contact us first.
We'll help determine whether the issue is with your private electrical infrastructure or the electricity distributor.
Where possible, yes.
Many emergency repairs can be completed on the same day, however the exact timeframe depends on the extent of the damage and site conditions.
Yes.
We install both galvanised steel and timber private power poles depending on the project requirements and site conditions.
Yes.
If a damaged pole or overhead service presents an immediate hazard, we can carry out emergency make-safe works before completing permanent repairs.
YOUR POWER IS OUT.
OUR TEAM IS READY.
Our emergency Level 2 response team is available 24 hours a day to respond to storm damage, private power pole failures and emergency overhead service repairs across NSW.
When your power goes out, you need an experienced team that can respond quickly.
We're here to help restore your power safely and professionally.